Privacy policy

Privacy Policy

At Tavishi Tambi, we respect your privacy and are committed to protecting the personal information you provide while visiting our website, placing an order or communicating with our team.

Information We Collect

When you browse our website, place an order, create an account or contact us, we may collect information including:

Name
Email address
Phone number
Billing and shipping address
Order and transaction information
Products viewed or purchased
Device and browser information
Website usage information
Customer service communications

How We Use Your Information

We may use your personal information to:

Process and fulfil orders
Arrange shipping and delivery
Send order confirmations and tracking information
Respond to customer enquiries
Process eligible exchanges or order-related issues
Provide size and product assistance
Improve our products and website experience
Prevent fraud and protect our website
Send marketing communications where permitted
Comply with applicable legal obligations

Payment Information

Payments are processed through secure third-party payment gateways. Tavishi Tambi does not ordinarily store complete credit or debit card information on its own systems.

Shopify & Third-Party Service Providers

Our online store may be hosted through Shopify and supported by third-party service providers that assist us with payment processing, shipping, analytics, website functionality, marketing and customer support.

These providers may process certain personal information only as required to perform their services.

Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, analyse website traffic, improve performance and support marketing activities.

You may manage certain cookies through your browser settings or any cookie-management tools available on our website.

Sharing of Information

We may share necessary information with trusted service providers such as payment gateways, logistics partners, technology providers and professional advisers when required to operate our business and fulfil orders.

We do not ordinarily sell customer contact information to third parties.

Data Security

We take reasonable measures to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.