Refund policy
Returns, Exchanges & Cancellation Policy
At Tavishi Tambi, every garment is thoughtfully designed and produced in limited quantities. To maintain the quality and integrity of our pieces, we do not offer returns or refunds.
We are happy to assist with an eligible size exchange, subject to the conditions mentioned below.
Size Exchanges
If you require a different size, you may request an exchange within 7 days of receiving your order.
To be eligible for an exchange, the garment must be:
- Unworn and unused
- In its original condition
- With all original tags attached
- Returned in its original packaging
- Free from stains, perfume, makeup, alterations or signs of wear
Exchanges are subject to availability of the requested size. If your requested size is unavailable, our team will assist you with the best possible alternative.
Items Not Eligible for Exchange
The following items cannot be exchanged:
- Sale or discounted items
- Custom-made or personalised products
- Made-to-order garments
- Products that have been worn, washed or altered
- Products damaged after delivery
- Products returned without original tags or packaging
- Items returned after the 7-day exchange period
Size & Fit Policy
Every Tavishi Tambi garment has its own product-specific size chart. Customers are strongly encouraged to refer to the measurements provided on the relevant product page before placing an order.
Please select your size based on the garment measurements rather than relying only on your standard size.
As our garments may involve handcrafted production, cutting and stitching, a minor measurement variation of approximately 1–2 cm may occur. Such minor variations are considered a natural part of the production process and are not treated as defects.
If you are unsure about your size, please contact our team before placing your order.
Damaged, Defective or Incorrect Orders
If you receive a damaged, defective or incorrect item, please contact us within 48 hours of delivery.
Please email us at tailortech78@gmail.com with:
- Your order number
- Clear photographs of the product
- Clear photographs of the packaging
- A brief description of the issue
Once our team has reviewed and approved the issue, we will arrange a replacement or another appropriate resolution at no additional cost.
Cancellation Policy
Orders may be cancelled within 12 hours of placing the order, provided the order has not already been processed, packed, dispatched or sent into production.
Once an order has been dispatched, cancellation is not possible.
Made-to-order, personalised or customised garments cannot be cancelled once production, alteration, embroidery, printing or customisation has begun.
Cancellation requests are subject to approval and are not considered confirmed until approved by our team.
Important Notes
- All exchanges are subject to quality inspection.
- We reserve the right to decline an exchange if the garment does not meet our eligibility conditions.
- Customers should review the size chart carefully before ordering.
- Except where required by applicable law, monetary refunds are not offered.
Email: tailortech78@gmail.com
Phone: +91 9772206006
